Privacy Policy

At BITMOVIN SARL AU ("BITMOVIN", "we", "us", or "our"), we respect the digital rights of everyone who uses our platforms and services. We built this privacy policy to clearly explain what data we collect, why we need it, and how we protect it. We design our platforms with data privacy in mind from day one.

1. Compliance with Law 09-08

Our platforms are designed around Morocco's Law 09-08 regarding the protection of individuals with regard to the processing of personal data. We are committed to transparency, security, and giving you control over your personal information. Our official registration with the CNDP (Commission Nationale de contrôle de la protection des Données à caractère Personnel) is currently in progress.

2. Information We Collect

We only collect the data necessary to provide our digital solutions, improve our services, and communicate with you effectively:

• Information you provide directly: When you use our contact forms, sign up for services, or communicate with our support team, we may collect your name, email address, phone number, and any other details you choose to share.
• Usage Data: When you access our websites or apps, we automatically collect basic information such as your IP address, browser type, device information, and how you navigate our platform to help us improve user experience.

3. How We Use Your Information

We use your personal data specifically to:

• Provide, maintain, and improve our smart city platforms and digital solutions.
• Respond to your inquiries, support requests, and project proposals.
• Analyze usage trends to make our tools more intuitive and human-friendly.
• Ensure the security and integrity of our systems.

We do not sell your personal data to third parties, ever.

4. Data Security

Security isn't a feature we bolt on at the end—it's the foundation of everything we build. We use modern encryption standards for data in transit and at rest, secure-by-design architectures, and continuous monitoring to protect your information against unauthorized access, alteration, or destruction.

5. Your Rights

In accordance with Moroccan Law 09-08, you hold several rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request the rectification of inaccurate or incomplete data.
• The right to object to the processing of your data for legitimate reasons.
• The right to request the deletion of your personal data when it is no longer necessary for the purposes it was collected.

To exercise any of these rights, please contact us using the information provided below.

6. Changes to This Policy

We may update this Privacy Policy from time to time as we build new solutions or as regulatory requirements evolve. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please get in touch with us at:

BITMOVIN SARL AU
Lotissement 25 Mars Bloc C N°415
Laâyoune, Morocco
Email: contact@bitmovin.ma